New on ONB 2.0
October 04, 2023

New on ONB 2.0

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Agent Performance and Management
  • Employee Central
  • Time Tracking
  • Recruiting
  • Onboarding
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors

SAP SuccessFactors is our ATS. We use SAP SuccessFactors to store our employee data, recruiting, onboarding, and learning. SAP SuccessFactors allows us to have everything in one place making it user-friendly. We have implemented some BOTs to help with the automation of some onboarding task that make for a better candidate experience. Also, being able to set business rules to trigger an email keeps us in communication with our new hires.
  • The integration
  • User-friendly
  • Automation
  • For some setting, it is all or nothing. It would be nice if we were able to customize the setting a little more. Particularly when it comes to what is carried over from the candidates profile to onboarding. We need the SSN to carry over, but we do not want that to happen for our Canadian new hires. Not being able to do this has caused the SSN to wipe out a lot, meaning we have to retrigger the i-9 sometimes multiple times for the new hire.
  • We have candidates complete part two of their application after they accept the offer. Currently, when they complete part two or make any update to their profile, we receive a notification that they took action. It would be nice if we could have a different notification just for when part two of the application is finished.
  • ONB 2.0 took away some of the ability to have admins on the front end, such as resetting passwords. That was definitely needed and has caused more work for the HRIS team now that we need it to be completed on the backend.
  • ONB 2.0 also took about the ability for us to change the start date in ONB after the new hire completed the paperwork. It was easier and more efficient for the admin to complete it verse again, needing to wait for our HRIS team.
  • Increased candidate experience
  • Ease of automation of task
  • Improved new hire engagement
SAP SuccessFactors makes integration seamless. There are a lot of vendors that have the ability to integrate with SAP SuccessFactors and are able to just add it on top of it, making it also a quick turnaround.
We recently implemented onboarding 2.0 over the summer and while the candidate experience has been greatly improved, it seems we are facing a lot more administrative errors and issues around onboarding. There were a few administrative changes that happened between ONB 1.0 and 2.0 that made it not as functional.
I cannot really compare. This is used for for expense reports and scheduling travel.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

I believe it is well suited for our candidate experience. This really allows us to now have more involvement with the candidate prior to onboarding as well as after they start. This new feature we recently launched has really increased the candidate experience and made them feel more involved in the onboarding process and allows us and them to stay more engaged prior to their start date.

SAP SuccessFactors Feature Ratings

Employee demographic data
5
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
7
Support for external payroll vendors
3
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
10
View and generate pay and benefit information
7
Update personal information
10
View job history
8
View company policy documentation
Not Rated
Employee recognition
10
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
9
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
7
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
7
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
8
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated