Scale Computing review
February 02, 2018

Scale Computing review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Scale Computing HC3

I had good experience with support so far.
Scale Computing is hosting all our company virtual servers. It was deployed to replace the old VMware setup we had using separate ESX hosts, switches and SAN.
  • Because the Scale Computing is a converge storage, it's much more cost-effective to support and maintain vs. out old ESX cluster setup.
  • Installing updates is easier to do vs. a system that setup using separate ESX hosts, switches, and SAN because we just have to deal with one appliance.
  • The support service has been good so far. Every time we had an issue or question we will get someone on the phone in a few min and they are knowledgeable about the product.
  • One of the biggest drawbacks of the current Scale solution is its limitation when it comes to VM management. For example, options that are available in VMware for years like the ability to expend a virtual drive live does not exist.
  • The Scale management portal is nice and very easy to use because it's very simple, but it's limited in how much information it provides.
  • Because the hypervisor OS is a custom software, it does not allow for more advanced management. any changes or issues that need to troubleshoot requires opening a ticket with support.
We run our primary file server, SQL server, and accounting software on the Scale. The requirements are basic and the performance is as expected for the model we use.
  • We lowered the total cost of ownership by switching from an ESX cluster with separate ESX host, Switches, and SAN.
We selected Scale because they gave us a great price for the performance we needed. At the time of purchase, all the other vendors didn't have a lower end model and the price start point was much higher.
If your virtualization needs are basic and you don't need any advanced features I think that the performance/cost is a good proposition. It's also fairly easy to add another node to the cluster to increase your resources.