Overall Satisfaction with ScreenConnect
Being an IT based company we use ScreenConnect every day across the whole organization to provide remote computer support. We troubleshoot, diagnose and fix a majority of our client's issues without ever leaving the office.
- ScreenConnect has a very small footprint running on the client devices compared to some other remote software solutions that are overly bloated.
- ScreenConnect's ability to re-connect either after a reboot or for some other unforeseen internet issue is amazing.
- ScreenConnect has the easiest and most fluid way for a client to reach out for remote support.
- I have honestly no complaints or recommendations for areas of improvements for ScreenConnect. It just works and works well.
- We have seen positive ROI with ScreenConnect with increased efficiency on our desktop support. We are able to resolve many issues without leaving the office.