Great remote access solution for small business
Updated March 01, 2017

Great remote access solution for small business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

I run a small IT consultant business and we use ScreenConnnect for remote monitoring of servers and workstations to help us keep our infrastructure online and operating effectively.
  • Excellent video compression
  • Good variety of tools available for communications and file transfers
  • Good value
  • Mobile interface is a little clunky, can be difficult to navigate
  • Would like a desktop application to launch instead of being forced to use a web browser
  • Branding options for customer portals
  • Cheaper than alternatives
screenconnect can be used for any remote access situation, allowing for file transfers, chats with clients, and detailed logging. It's not suited for meetings or audio-text-only communications.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
File transfer
Instant message
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Remote Active Directory® management
Not Rated
Centralized management dashboard
Session record
Not Rated
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control