ScreenConnect works well for our organization.
May 09, 2017

ScreenConnect works well for our organization.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

We are using ScreenConnect in our IT department to support users remotely. It allows us to install updates and fix issues and remains after a reboot.
  • Remote Assistance
  • Remains after Reboots
  • Allows permanent installs
  • None for our use case.
  • Allows easier remote management for users with issues.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
9
Instant message
5
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
5
Over-the-Internet remote session
10
Initiate remote control from mobile
5
Remote management of servers & workstations
10
Remote Active Directory® management
5
Centralized management dashboard
8
Session record
5
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated