Great Middle Market CRM - SharpSpring
Overall Satisfaction with SharpSpring
We use SharpSpring on a daily basis, and use it as a tool internally as well as a tool to sell to our clients. Currently, our sales, marketing, and administrative staff use SharpSpring for its marketing, sales management, and performance tracking capabilities. The problem that this software solves was our need to have a tool that our entire team could use a single tool to help the Sales and Marketing teams truly work together. As we are all aware, there is always a point of contention between sales and marketing. Because of SharpSpring, Sales can hold Marketing accountable, and visa versa. It's a truly pleasurable tool to use on all fronts.
- Relationship management.
- Ease of use/deployment.
- Marketing automation.
- Mobile App.
- Search features.
- We started offering SS as a SaaS to our clients.
- Return has been positive.
- The mobile app really does need to be redone, it's not functional for a sales person.
We had presentations from three different CRMs including SharpSpring. Our presentation from HubSpot seemed like we were a burden for taking up their time and they sent us through a pre-made boilerplate PowerPoint presentation and asked if we wanted to move forward on the spot. Salesforce seemed like it was too much for what we needed. SharpSpring made a customized presentation with our logo, asked us questions first, and then guided the conversation and made us feel like our time with them was valued and they did a fantastic job of explaining the software as we would ACTUALLY use it, not just what the bells and whistles are.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes