Overall Satisfaction with Shopify Plus
We use Shopify as the main source for our players to buy game pieces. We needed to have a product that we could customize, had near 100% uptime, and allowed people to choose payment options. Shopify covered all of those, and with Plus, it allows us to use things like Multipass and 1-on-1 attention to make Shopify work for us.
- 1-on-1 attention. Our account representative answers all of our questions very quickly.
- Multipass. We didn't want people to recreate accounts, just use the Munzee accounts that they currently have.
- Giving us information as it's announced e.g. "This new feature may help your account in x, y, z ... "
- Weekly Reviews. If this week was x amount less than last week, work with the client on why.
- Recommend new products based on best selling products.
- Wish I knew the roadmap of unannounced features. That way when it's announced, I already have a plan.
- It's been amazing. It has for sure paid for itself over and over again.
It's very well suited for making us feel comfortable about our online store. The 24 hour support is great along with the ease of use. We love it!