Our mix of virtual and physical product eCommerce store has been elevated by Shopify Plus!
Scott Foster | TrustRadius Reviewer
April 29, 2016

Our mix of virtual and physical product eCommerce store has been elevated by Shopify Plus!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Shopify Plus

We use Shopify as the main source for our players to buy game pieces. We needed to have a product that we could customize, had near 100% uptime, and allowed people to choose payment options. Shopify covered all of those, and with Plus, it allows us to use things like Multipass and 1-on-1 attention to make Shopify work for us.
  • 1-on-1 attention. Our account representative answers all of our questions very quickly.
  • Multipass. We didn't want people to recreate accounts, just use the Munzee accounts that they currently have.
  • Giving us information as it's announced e.g. "This new feature may help your account in x, y, z ... "
  • Weekly Reviews. If this week was x amount less than last week, work with the client on why.
  • Recommend new products based on best selling products.
  • Wish I knew the roadmap of unannounced features. That way when it's announced, I already have a plan.
  • It's been amazing. It has for sure paid for itself over and over again.
Us not worrying about hosting our eCommerce store has been great!
It's very well suited for making us feel comfortable about our online store. The 24 hour support is great along with the ease of use. We love it!

Shopify Plus Feature Ratings

Product catalog & listings
Not Rated
Product management
Not Rated
Bulk product upload
Not Rated
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
Not Rated
Website integration
Not Rated
Visual customization
Not Rated
CMS
10
Abandoned cart recovery
10
Checkout user experience
9
eCommerce security
10
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
10
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated