Item: Slack
Rating: 10
Author: Manuel Felipe Díaz Rangel

Use Cases and Deployment Scope

Slack is the main communication tool inside Frubana. After it was implemented I was able to witness an increase in alignment and a decrease in meeting time a week. Slack is faster than email and allows you to easily create groups with contacts inside or even outside your company. It brought speed to communication. It is an essential tool for fast-growing companies

Pros and Cons

Creating and inviting colleagues to groups to address specific topics
Video messages are the next level of asynchronous communication
Sharing documents and links inside the chat bring life to the conversation
Integrations and bots makes your life easier

A lite version to compete with WhatsApp and bring to the conversation to those employees who resist migrating to Slack

Most Important Features

Channel or conversation group creation
Video messaging
Bot and other app integrations

Return on Investment

More than 50% of FUP meetings are now Slack channels

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Sastrify, CleverTap, Carta, Calendly, Miro

Likelihood to Recommend

If you are in several WhatsApp groups, your email is clogged with questions and your calendar is full of FUP meetings, your organization needs Slack. Slack brings priority and order to the communication process and creates a culture of speed and commitment between decentralized teams.

Slack maybe not be so suitable if you have a small local team in a consolidated business.

Slack makes corporate communication more human and less boring

Overall Satisfaction with Slack