Always in the Know. Always There.
November 24, 2023

Always in the Know. Always There.

Fran Molinari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Our company has employees who no longer live in the same state and often we work remotely. This allows to stay in real time communication all day as well as organize our conversations and sync with other products that we use.
  • Organize messages based on individual or specific topic
  • allows you to attach documents and images to a chat
  • tagging features that allows you to be notified when someone is chatting with you directly in a group setting
  • sometimes the notifications hiccup
  • the new update doesn't allow you have the side bar with a pinned message open
  • sometimes channels with new messages go to the top of the list and sometimes they do not
GroupMe was clunky and not appealing to the eye and didn't have all the features we needed. Slack blew them away in comparison. Slack has so many more features that are applicable to our business and how we stay in contact. I am sure there are more features that I do not use or am even aware of.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

This is a great tool for remote working and staying in constant contact with your staff/co-workers. It's like still sitting in the same room without physically being together. You have the opportunity to chat as a group or chat privately with someone. You can create channels to chat about specific topics and organize how it suits you. The new Automation and Canvas features are a plus and gives more options. I honestly I am not sure how it could be less appropriate.. maybe if someone doesn't realize that depending how you setup a channel or conversation, that it may not be entirely private to the Admins.

Slack Feature Ratings

Task Management
7
Scheduling
Not Rated
Workflow Automation
7
Mobile Access
10
Search
9
Visual planning tools
Not Rated
Chat
10
Notifications
8
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
9
Access control
7
Advanced security features
Not Rated
Device sync
Not Rated