Needs to update
January 18, 2023
Needs to update
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
I take incoming calls, make outbound calls, complete warm and cold transfer calls along with the ability to conference calls.
- Cold Transfer calls
- Warm transfer calls
- Receive incoming calls
- staying logged into Talkdesk
- Black screen appearing at times when calls are coming through inbound
- more options when completing call
- Reduced productivity at times
I have had several weeks without any malfunctions and was able to have great performance with assisting clients and other coworkers alike.
Do you think Talkdesk delivers good value for the price?
Not sure
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
No