Bad experience
September 27, 2022
Bad experience
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
Watch out from their Subscriptions and your payments info. Your payment information is not editable to you, even you cannot remove it easy or see it, they store your payment info somewhere for them to use it without your consent and very hard to know when your Subscription will end until you will be surprised with a payment posted to your account especially if you Subscribe annually. For you to cancel the Subscription you need to go through complicated process to create a ticket and send written request 28 days before your Subscription end which they don’t tell you when it end. So watch out.
- The Software working well
- No issue with the Software technically
- Easy to use technically
- Payment options need to be in customer control
- Support can be easy
- Need to have options to cancel Subscriptions more easy
- Need to have options to send notifications when Subscription near renewal
- Complicated process to submit a ticket or cancel Subscription
Do you think TeamViewer delivers good value for the price?
No
Are you happy with TeamViewer's feature set?
No
Did TeamViewer live up to sales and marketing promises?
No
Did implementation of TeamViewer go as expected?
No
Would you buy TeamViewer again?
No
None