TeamViewer Pricey but Good
January 11, 2024

TeamViewer Pricey but Good

Eli Heller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We are an MSP and we use TeamViewer to access our clients' machines to support them.
  • Fast connection
  • High Quality connection
  • tabbed connections
  • multiple connections to one device
  • the jump from the business plan with 200 endpoints to a larger plan is huge in pricing
  • pricing in general is quite steep
  • no msi for business clients
  • Without remote access tools my life would be in the car
Immediately
I think AnyDesk might be a superior product and I might switch to it, screenconnect however is slower and is only accesible via a web interface

Do you think TeamViewer delivers good value for the price?

No

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Implementation is fine but an MSI installer would help
It works well in pretty much any situation, I have no issues with the product only with the plans

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
8
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
10
Centralized management dashboard
8
Session record
8
Monitoring and Alerts
7
Multi-platform remote control
7