TeamViewer Review.
January 19, 2024

TeamViewer Review.

Seth Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Team viewer is used to remotely assist customers with computer repair and maintenance issues. The product is outstanding in quality, with great ease of use and excellent security features.
  • Remote access.
  • File transfer,
  • Screen recording,
  • Ease of use,
  • Ability to change device accessing remote computers - difficult to find confirmation of devices assigned (max of 3 is ok) , because I use more than three devices to remotely access customers; I am disappointed that there is a limit to how many changes per year can be made, and the ambiguity of this restriction (i.e., what is the count for device changes already made).
  • ROI
  • Savings of time and gasoline.
Immediately.
Faster, more secure file transfer feature.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

10 - Easy to implement.
Well-suited for customers needing remote software/operating system assistance. Less appropriate for hardware diagnosis and repair.

TeamViewer Feature Ratings

File transfer
9
Instant message
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Centralized management dashboard
10
Multi-platform remote control
10