Totango - My Daily Lifesaver
March 13, 2020
Totango - My Daily Lifesaver
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
Totango is currently being used across our entire customer support organization. It helps manage all of our day-to-day tasks related to our accounts and helps highlight customer engagement with our platform.
- Aggregates data out of Salesforce extremely well
- Helps our different teams communicate effectively
- Highlights account health
- Hourly syncs between Salesforce and Totango would be nice.
- An easier segment setup interface
- Easier day-to-day managing of my entire portfolio
Do you think Totango delivers good value for the price?
Not sure
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes