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Happy
March 29, 2017

Happy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

Our company uses Cision Communications Cloud (TrendKite)* to track media publications. It is department specific - specifically marketing and public relations. It assists us with tracking our story sell through and to measure the SEO impact of media partners.


*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
  • Customer service is incredible. Knowledgeable and friendly.
  • Pulling reports. Easy to manipulate data to use for reporting. Straightforward to compare date ranges as well.
  • Does a great job sifting through content with key words.
  • When a publication is added that Cision did not find, difficult time accurately measuring readership.
  • Cannot add in video or vlog information.
Cision Communications Cloud is well suited for public relations professionals. However, in order to capture the full story, other programs are required as well.

Transition from TrendKite to Cision Communications Cloud

Support is timely, knowledgeable, and friendly.