Item: TriNet
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

TriNet is being used across the whole organization. It is used to address a number of business needs, including employee information tracking, pay and salary, healthcare benefits, paid time off, and important document storage. As a user (and not admin), I use the system to view my employee information and most often will use it to view pay stubs and request time off.

Pros and Cons

Easy to use
Great support team
Useful app

Ability to opt out of COVID newsletters at a user level.

Support Rating

I've only had to contact their team a few times and they were specific to benefits, not necessarily how to use the system. They were attentive, friendly, and knowledgable! They were quick to respond when I reached out, asked pertinent questions, and gave me the exact information I was looking for. I wouldn't hesitate to contact them again if I needed support.

Usability

It's easy to find what I'm looking for and to navigate. The categories and icons on the navigation bar are easily identifiable and allow me to quickly get to the area I need. I can then drill into reports or sections without spending a lot of time searching. I appreciate this so much as a user!

Return on Investment

PTO tracking and accuracy has improved.

Alternatives Considered

BambooHR and ADP Streamline Payroll

I loved BambooHR for the applicant tracking system, but to be fair, I haven't used it in TriNet yet! I prefer the benefits and payroll sections as well as the PTO tracking in TriNet to BambooHR. ADP was difficult to use and navigate as a user so I much prefer the workflow used with TriNet.

Likelihood to Recommend

As a user, it's really easy to navigate and use. The navigation on the left-hand side of the portal allows me to quickly identify which category I need to click on to get the information I need. I would recommend it to administrators trying to find an easy HR solution for their teams.

Easy to use!

Overall Satisfaction with TriNet