TriNet provides all the safety nets that you will ever need!!
September 28, 2020

TriNet provides all the safety nets that you will ever need!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet serves the entire organization with payroll, benefits management, 401(k) management. It provides a one-stop, centralized platform for employees and administrators to manage all of our payroll and HR needs.
  • TriNet provided the necessary reports that made applying for the PPP loan very easy. Saved us a lot of time.
  • TriNet provides lots of tutorials and videos that employees and managers can view that will answer most, if not all, of their needs and concerns and questions.
  • TriNet always sends out reminders and emails regarding action items and deadlines to keep you on track.
  • Onboarding for payroll and for the 401(k) Plan was very organized and straightforward. They literally hold your hand through every step with explanations and examples and ramifications.
  • In the beginning, it was difficult to find the payroll reports and registers. The navigation is not as intuitive as it can be.
  • The TriNet platform provides so much information and so many tutorials and videos that it may be challenging at times to find the thing that you are searching for.
TriNet assigns a specific individual for every step of the process. Their staff members are very informed, informative, responsive, helpful, and straightforward. This made transitioning to TriNet for whatever service that we had subscribed to very simple and pain-free.

Everything that you can want and may need in terms of tutorials and reports are available. This is a blessing and a curse. The content is great, but organizing all this content is challenging which has resulted in an occasional navigation challenge - sometimes difficult to find the exact thing that you were searching for.
  • TriNet provides all the needed information for employees which has resulted in minimal questions from employees to HR and Payroll departments regarding payroll and benefits.
  • TriNet always sends out action item reminders to ensure that your organization stays compliant.
TriNet had provided a very helpful tutorial and all the necessary reports to apply for the PPP loan.
TriNet provides lots of very personalized client service unlike ADP.
TriNet is best suited for organizations looking for a one-stop, centralized platform for their employees for payroll and HR purposes. It provides personalized service where an account manager is assigned to your organization. Unlike ADP, there is no need to call a centralized number with tremendously long wait times.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
New hire portal
10
Manager tracking tools
10