Trusted Partner
March 21, 2023
Trusted Partner
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
We use TriNet for our benefits and payroll. They were able to provide excellent customer service not only for our employees but also as back end users. The team have become an extended payroll and HR team. We have been able to offer so many benefits options not only for our headquarters in California but also for our remote employees as well seen up to 30% savings on our benefits costs year over year.
- Helped us to transition smoothly from a private insurance model to a PEO
- Saved us money on our benefits offerings and created a seamless on boarding process.
- Once you are assigned to Payroll contact they are extremely responsive.
- The sales team was fantastic Moorim Kim (especially) as she stayed close with us as we transitioned to ensure a smooth process.
- The only feedback I can provide is that we are not able to expand in Montreal, Canada (where my second office location). So hard that we can not have the same site for both offices. This is not because of the team trying but a payroll issues that prevent us from moving forward (thank Dylan for all your help).
- 30% savings year over year for benefits
- Reduce time HR spends on reports etc
We did not require support since we stayed open during Covid
Do you think TriNet delivers good value for the price?
Yes
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
Yes
Did implementation of TriNet go as expected?
Yes
Would you buy TriNet again?
Yes
We really needed a benefits plans that worked for our employees. The payroll support is amazing.