We love UKG Pro!
September 28, 2023

We love UKG Pro!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

I am a user of UKG Pro on the Employee side. I have utilized this for onboarding, pay stubs/pay requests, annual and semi-annual review periods, and getting tax documents. This product addresses onboarding and payroll problems within my current company, as well as manages our review process. My scope is mainly surface level and utilizing the gathering of documents and entering my reviews and working with my manager on submitting reviews.
  • Annual Reviews
  • Payroll and updating payroll information
  • Reviewing pay stubs
  • Reviewing annual pay increases
  • Password changes can be tedious
  • Multiple steps to update some information
  • Too many tabs, could be condensed to be clear where to find information
  • Increased employee performance through annual MDPs and tracking
  • Improved time management of HR employees tracking and maintaining employee files
  • Time savings importing mass data
Onboarding and benefits cost has been centralized into UKG Pro and this has greatly benefits time saving, which in turn increased cost savings over time. It has also saved a lot of time receiving calls from employees with questions, as they can see all of their information right in UKG Pro.
UKG Pro has directly impacted me and my team by allowing us to easily perform annual reviews, track progress on reviews, and finalize them for merit increase consideration. It has brought an ease the process within the team so it's very transparent and causes less stress when the review period comes around each year.
UKG Pro is much more user friendly than both previous HRIS and payroll systems I've used in the past. The others are less streamlined and include multiple more steps to complete a task than UKG Pro does.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

I think UKG Pro is great for all size organizations due to the user friendly nature of the program. It is fairly easy to navigate and doesn't require much training for someone not as familiar with technology. It may lack some additional steps needed for highly complex organizations with large networks, but I think overall it would be a great contribution to manage payroll and annual reviews.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
8
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
6
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
7
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated