Overall Satisfaction with UltiPro
Ultipro is used as our core HRIS program in addition to providing solutions regarding performance management, succession management, compensation management, onboarding, recruitment, employee self service, business intelligence, and data integration. It is utilized by our entire organization and we have multiple administrative end users as well.
- Performance Management - easy to use/administer and has bolstered our organizations focus on goal setting and strategic alignment
- Business Intelligence - although predominately managed through self service, once the needed skill set is acquired, any type of report/metric is available. Very diverse environment, and you will never have to pay for complex reports as long as you are willing to roll up your sleeves
- Employee Self Service - goes beyond traditional self service web portals and not only provides a user friendly environment to casual participants, but it is highly customizable. Internal branding is always important and Ultimate got it right.
- Data integration with third party vendors - Ultimate continues to improve and expand on this area, and I don't have in depth knowledge of what other HRIS vendors provide in this area, but this process is typically associated with a paid service request. Again, Ultimate is constantly improving and I foresee this changing in time.
- Capturing diverse reporting relationships - Basic security and numerous modules are based off of 'Supervisor' information. However, this is not a dynamic field and users only have the ability to select one supervisor. As organizations continue to have increasingly complex reporting relationships, this is not always ideal. A tough problem to fix from a security perspective, especially when considering module functionality, but something Ultimate should address long term.
- Proxy Access - currently unavailable which makes trouble shooting certain issues more onerous.
UKG Pro Feature Ratings
UltiPro Training
- Online training
- In-person training
- Self-taught
UltiPro Support
Using UltiPro
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Performance Management
- HRIS core
- Content management
- Compensation Management
- Onboarding V10 - should be resolved with the upcoming release of V14
- Recruitment V10 - has been resolved with the release of V14, not all users are on the newest version though
Yes - Flawless. There is always room for improvement, but Ultimate goes beyond a mobile formatted interface and truly designed a stunning mobile experience. They have made constant improvements, so it only keeps getting better.