Overall Satisfaction with Vembu BDR Suite
We are using the software to backup approx 60 workstations and laptops—all Windows 10 Pro based.
- Both incremental and Bare Metal backups.
- Very fast backups over network.
- Nice email notifications.
- Top Notch technical support, VERY fast support.
- Quicker install and setup of workstations if you could set default values.
- Allowed me to backup all workstations automatically rather than me going to each computer manually.
Flexibility and overall cost per workstation.
I only have a physical environment and for that, it works very well.
I do not use this at all.
- Acronis Cyber Cloud for Enterprise, Carbonite Endpoint and Veeam Backup & Replication
Overall Vembu was much lower cost to implement and support long term.
BDRSuite Feature Ratings
Vembu BDR Suite Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - With a new product and one that is so critical (backups) I needed the ability for support 24/7 with quick responses which is what I received. Top Notch support at a low cost.
Yes - Very quick responses
Not just once but several times they have always responded within an hour to my requests. Twice they have issued a fix to resolve the issue as well