Item: Webex App
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Using to make our communication between teams more efficient.

Pros and Cons

Chat
Meetings
Screen capture
Calls
Profile tracking

Meetings
Calls
Document downloads

Return on Investment

Better delivery
Efficiency
Better communication

Alternatives Considered

Cisco Jabber and Google Hangouts (Classic)

They did the exact same stuff. But the difference is that Webex does everything better, faster, and efficiently. Also on top of that offers new features. Those new features give you a better product feeling and for those Webex stands out from other applications. Especially I love that screen capture feature which is integrated [into] each chat window.

Support Rating

Had an [open ticket] and [the] support team [was] very helpful.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Cisco Jabber, Google Hangouts (Classic), Outlook4Gmail

Usability

Very useful and easy to use.

Likelihood to Recommend

Very helpful for project managing. Has a nice user experience and also very easy team communication spaces. Has a great theme and [is] also very user-friendly. You can switch easily between calls and different meetings. I love the screen capture feature that it has. Also offers screen sharing and large file sharing. I really like this app and [the] features that provides.

Webex experience

Overall Satisfaction with Webex App