Overall Satisfaction with Webex App
The application is seamless for hosting meetings, workflow automation, and communicating with the business. It seems to be the most reliable, secure, and user-friendly tool that caters to all needs. Its reporting features and integration with popular applications such as Microsoft Outlook and Google Drive are very helpful to collaborate across platforms.
- File Sharing option to share the files instantly to the participants
- Live polling feature to get instant recommendations
- Chat and Reactions feature to be connected throughout the meeting
- Resource intensive - Application could be more light-weight
- Requires more bandwidth
- Initial setup of the application could be more straight-forward
- Workflow automation improves the work efficiency
- Collaboration feature enables to connect with our colleagues to get the work done virtually
- Task scheduling keeps us in track of the progress that we do in our daily tasks
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Cisco Hybrid Work
- Webex App
- Working from anywhere (e.g., coffee shop, airport)
- Working from an office or other company space
- Working from home
I have been using Webex App as part of the implemented hybrid work solution. Webex app is playing a pivotal role in communicating with my colleagues to brainstorm ideas and collectively discuss to share files and collaborate within the team. We can configure the settings for security, recording and other preference based on the organization policies.
Integrating with existing systems such as email, calendars and corporate directories can be challenging. There was a need to ensure seamless user experience to have an increased adoption. Application and network should be configured so that the performance issues are not a blocker as the application relies on stable and high-bandwidth internet connection for smooth audio and video conferencing.
Webex app had a huge impact as it was able to support multiple languages in order to encounter the challenges of having organizations with global presence. It had support and documentation in multiple languages ensuring that the app is user-friendly for all users. Live translation in meetings also enabled to have a seamless communication across geographies.
As part of hybrid work model, ensuring a smooth interoperability is essential for users which was done by integrating with existing systems such as email and calendars. Ensuring that the application has multi-device (laptop, mobile, tablet) support and operating systems can be challenging as it handles sensitive business data and the application needs to kept up-to-date.
Webex app has effective customer support and is capable of resolving technical issues quickly. It complies with industry specific regulations and adheres to data protection laws. The customization it provides based on the needs of an organization and different licensing options, offers advantage to choose based on the needs of an organization.