Feedback on Webex App
February 11, 2023
Feedback on Webex App
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Hello, I use webex as a user in collaboration company field, but also as an administrator for an on-premise solution.
- real time communication
- recording meetings
- noise reduction
- screen sharing
- solution work as expected
- no negative impact
More stable
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Cisco Webex Experience
No other collaboration solution used
Webex meets our expectations
Yes, webex simplify company workflow and users have used automatic noise features
Using Webex App
100 - Finance, Human resources, IT
3 - not advanced skills to support webex app
- strategic
- communication
- e-learning
- work from home
- learning
Evaluating Webex App and Competitors
- Product Features
The most important factor for using webex is experience
Webex App Support
| Pros | Cons |
|---|---|
Good followup Problems get solved No escalation required Support understands my problem Quick Initial Response | Slow Resolution Less knowledgeable Not kept informed Difficult to get immediate help Support doesn't seem to care |
no need
I think when the product was bough
Using Webex App
| Pros | Cons |
|---|---|
Relatively simple Technical support not required Consistent Convenient Familiar | Do not like to use Difficult to use Not well integrated Slow to learn Feel nervous using |
- making a call
- start audio
- adding a user during a meeting
Yes - Webex mobile does work very well