webEx for you!
Updated October 10, 2020

webEx for you!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

It allows us to have meetings with people in our team that are working remotely. We also use it when setting up calls with clients. The ability to share our screen or have them share theirs is very useful. We also can record training sessions and distribute them out.
  • Very easy to use and set up a conference room.
  • I like the fact that callers have the option of calling it, having the software call them, or using their computer mic/speakers.
  • The ability for people to turn on their web cams while in a conference lets us easily put a face to each name.
  • Sometimes the sound quality is not the greatest.
  • Video recording could be compressed better to save space.
  • At times we find it hard to find who the person is that doesn't have their mic muted.
  • Allows better communication with one another
  • We have to train people on how to properly set up a meeting and record videos
  • Allows us to record and document all client conversations for training and evidence
WebEx was just better to use and felt more like a conference/presentation. Where as Skype felt like a chat room or personal conversations. WebEx was just better suited for our company based on our size and budget. Also having customers that can attend without software requirements was a big plus.
It is very good for large companies who have a lot of team members working from different locations. Or a company that does a lot of conversations with clients who are looking to save money from in person traveling. I do not suggest it for very small companies as it does come with a decent price tag.

Webex Meetings Feature Ratings

High quality audio
7
High quality video
6
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
8
Whiteboards
5
Calendar integration
5
Meeting initiation
7
Integrates with social media
6
Record meetings / events
5
Slideshows
6
Live chat
8
Audience polling
6
Q&A
7
User authentication
8
Participant roles & permissions
7
Confidential attendee list
6

Cisco Webex Experience

We use Cisco Webex Meetings when hosting very large meetings. There are many functionalities and recording capabilities that make the process seamless for both the moderator and the presenter. One of the most useful functionalities is real-time transcription. This makes meetings that much more accessible for all individuals within our company.
There has really been an abundance of different product offerings that are made available through Cisco Collaboration that has really made it a one-stop-shop for many of our meeting needs. Collaboration events and collaboration webinars are two such features we have begun using that have gotten very popular feedback in their ease of use and effectiveness.
Cisco Webex Meetings has done a great job in meeting our needs in providing a secure collaborative environment. Meeting hosts are able to easily implement security in their rooms, individuals who join the meetings have been doing so with ease, and participant management functionalities are straightforward and effective. Would recommend for others to give it a chance.