Webex Meetings is meeting my needs
November 05, 2021

Webex Meetings is meeting my needs

Nick Kagal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Webex Meetings is used regularly by our organization for team meetings with both internal and external (Cisco and select resellers and partners). We do use multiple platforms depending on what partner/customer/reseller is setting up the meeting...we predominantly use Webex. Other platforms that we use include zoom, Amazon Chime and Microsoft Teams (and occasionally an org will have developed its own platform). Webex is intuitive and helps us solve the problem of working remotely and expanding our reach.
  • Communication usually sounds good and I really like the sound cancelling features.
  • I like the ability of muting/unmuting with the space bar.
  • Functionality transfers well to mobile devices.
  • Sometimes I have some challenges with bandwidth and I sound choppy through my computer microphone (MacBook Air) and have to use my headphones and turn off video.
  • Has allowed us to "connect" with customers and partners in a rapid efficient and effective manner.
  • Has allowed us to quickly schedule on the fly meetings as well as calendared sessions.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

It's great for business meetings. Since I use many platforms I can say it's more intuitive than Microsoft Teams and I like the GUI more than Amazon Chime. To me it's pretty comparable with Zoom. I can't think of where it wouldn't be appropriate. We've even used it for HIMSS board meetings.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
5
Mobile support
9
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
9
Live chat
10
Audience polling
9
Q&A
Not Rated
User authentication
8
Participant roles & permissions
8
Confidential attendee list
9

Evaluating Webex Meetings and Competitors

I prefer it to Teams and Chime, but I think it's fairly close with Zoom. Teams is clunky to me, and Chime is good and maybe a bit better in sound quality, but I think Webex and Zoom seem pretty close. I like the GUI with Webex and it's very intuitive.

Webex Meetings Reliability

We've been in big meetings on Webex, but never have scaled to over 30 - 40. So no problems to that point.
I have never experienced a Webex outage or any problems.
We haven't done a lot of integration of Webex Meetings that has slowed anything down.