Webexpenses review
February 19, 2021
Webexpenses review
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Expense Management
- Audit
Overall Satisfaction with Webexpenses
Webexpenses is used every day, across the company. It's used for reimbursement of out-of-pocket travel expenses, as well as corporate credit cards expenditure.
- OCR, good OCR
- Web + App
- Emails customization to inform claim status at every change.
- Several approval layers.
- Poor reporting suite (although it's customizable, doesn't allow more than 3 months reliable transactions reports).
- Audit trail is not available for the reporting suite (which doesn't allow a proper analysis).
- Proxy access doesn't work on app.
- Multi approver option doesn't allow approval by line (only by claim).
- Eases expenses processing in big companies (where it would be impossible to manage the expenses without software).
- Doesn't have integration with some ERPs, nor banks (not allowing the reimbursement within the platform).
- Allows a full track of each user's expenses over time.
We use webexpenses every day for claims submission and approval. From a back-office perspective, we find it tricky to use when several divisions are available, as we need to export reports to check which division to approve. But for an end-user, it's great for submission and approval.