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Webexpenses review
June 09, 2021

Webexpenses review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Travel

Overall Satisfaction with Webexpenses

Webexpenses is being used across the organisation to handle employee expenses. Previously this was done by printing a form out and emailing it to a the expenses team. Now everything is logged electronically which makes it easy to track and get updated on where the claim is. The system asks you the engine size of your vehicle to adjust payment type. It also allows images to be uploaded e.g. receipts.
  • Simplicity.
  • Trackability.
  • Usability.
  • Needs to be clearer when a claim is submitted.
  • Phone app improvement.
  • Use Google Maps as the default map for mileage expense generation.
  • Good ROI.
  • Digital transformation.
  • Ease of use.
I have never used the Webexpenses support, however as it is straightforward to use I never felt the need to use it. There is a FAQ and help page which is useful when I checked it out, and answers all the questions. A contact is available for further questions which is very useful.
Using Webexpenses has saved me a lot of time. Previously I would have to print a form and email it to someone at head office. This was more time consuming.
Now I can submit all expenses from the comfort of my home and track these expenses easily. Much better experience.
Webexpenses does everything I want it to. Its quick, easy and accessible. It does however need to improve how it calculates miles. Most people use Google or Waze as their sat nav, but Webexpenses uses an out of date software, which reduced the true mileage of the journey, which leaves employees short.
I have not used any other software like Webexpenses. This is because Webexpenses is easy to use and I don't feel the need to use others.
It is easy to submit claims. It is not good at knowing your exact mileage. It uses an out of date map software, whereas in reality people use Google/Waze.