Item: Webexpenses
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

It is being used to manage expenses for all individuals who are in remote locations. Everyone in the business has to use it and expenses will not be paid without putting them into the system. There are lots of pre populated drop down boxes and a hierachy which makes it difficult to claim for anything that is not within those parameters.

Pros and Cons

Not a great deal
Its too clunky
Could be enhanced easily

Uploading expenses - You can only use a receipt once
The form filling is too long and takes for ever
Regular journeys could be selected from a menu to save time

Return on Investment

Unable to comment as I do not know how much it costs.

Usability

I've used better systems, my last employer had one that is much better. Its clunky and not very user friendly. It's better than nothing but it definitely has work to do before its better than its competitors. Its not evolved in the last 6 or 7 years I have been using it.

Support Rating

Never had to use it so can not comment.

Time Savings

Yes this is exactly what I use it for.

Requirements

I didnt purchase it therefore can not comment on it.

Alternatives Considered

HubSpot CRM and Lead Forensics

They are different systems so I can not compare them against each other but these systems are more user friendly.

Key Insights

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Other Software Used

Lead Forensics, D&B Hoovers, LinkedIn Sales Navigator, HubSpot CRM

Likelihood to Recommend

I have used other expense systems that are more user friendly. The fact that you can not use a single receipt more than once causes problems, particularly with petrol expenses when a receipt needs to be uploaded multiple times as they are removed as you use it. Its a very clunky system and I have lost some of my inputting because it is difficult to use and not user friendly.

Better than nothing but still a flawed system.

Modules Used

Overall Satisfaction with Webexpenses