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Webexpenses does the job decently
Updated April 17, 2024

Webexpenses does the job decently

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • Travel

Overall Satisfaction with Webexpenses

Webexpenses is being used across the whole organization internationally. All departments and subsidiaries also use the product. This helps us to streamline our employee expenses claim, approval, and processing.
  • Multiple interface to access the system is a key advantage. We can scan the receipts on the go using the app.
  • The uploaded receipts could automatically prefill the claim form saving time.
  • One single portal to claim all types of expenses be it hotel, transport or even car mileage.
  • The web UI is outdated, although recently changed the graphics colours etc, it's still clunky and feels ancient.
  • Does not use AI to process the receipts automatically.
  • Decent RoI.
  • Does serves the purpose, but will consider switch as the other products are improving.
An average user interface, usability, and UX. There is a lot of scope for improvement.
Good and prompt support.
An overall very good solution to save time and semi-automate claims submission.
It supports most of the core requirements like submission and workflows.
It's one of the best applications in its segment.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

No

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Well suited for small and mid-size organizations. May not be suitable for large companies.

Using Webexpenses

3400 - The users come from all areas of business, namely Management, Finance, Marketing, Procurement, Wining work, IT, HR, Production and different specialised business units. Webexpences is used as our core employee expense management system where all employees have access to raise their business expenses and is used across our UK businesses that are spread in different UK regions.
4 - There are four full-time roles with the finance team that provide functional support for the web expenses platform. When employees submit the expenses they go through an automated approval workflow for the validation and payment. This workflow needs configuring and users need onboarding into the platform. The IT Service desk provides technical support for the application as part of a shared service.
  • Expenses submission
  • Automation of approval process
  • On time, scheduled payment
  • Accurate calculation and conversion
  • We managed to intergrade the application with our HRIS platform to fetch user properties
  • The mobile app is used as scanning solution at times :)
  • Use as a global platform across the different continents
  • Auto fill details using AI ML
We are satisfied with the performance of the product. The value proposition and the total cost of ownership are still viable. The competitive landscape has shifted to some extent due to new entrants in the market and microeconomic factors; however, Webexpences remained a strong offering. The product roadmap is also stable and forward looking, which gives us confidence for the future.