Keeps logging out automatically after 10 seconds
November 13, 2021

Keeps logging out automatically after 10 seconds

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Across the whole [organization] and is[, therefore,] offers a consistent approach to expense management[.]
  • [Organization] of information on the home page[.]
  • The system keeps logging out, after 10 seconds or after working through a data input sequence. This means I cannot complete an expense. Others I have raised this with have experienced the same, and this is an unacceptable waste of time on an administrative process.
  • Negative- due to time being wasted[.]
The interface looks really good and simple; [however,] the constant logging out (within seconds, not after dormant time), makes the system [non-user-friendly].
Yes- but it is not working so not preventing time waste[.]
The system keeps logging out, after 10 seconds or after working through a data input sequence. This means I cannot complete an expense. Others I have raised this with have experienced the same, and this is an unacceptable waste of time on an administrative process.

Do you think Webexpenses delivers good value for the price?

No

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

No

I cannot work through one expense claim, without it logging out, so it is of no use at all in my experience.