Does what we need, but can be over complicated
January 01, 2024

Does what we need, but can be over complicated

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

We use Webexpenses to manage invoices for purchases we make on credit cards. It allows for everything to be in one place, and it helps us compartmentalise invoices into specific cost centres.
  • Compartmentalise invoices into the relevant cost centres
  • Manage all invoices in one place
  • Manage invoices on another person's behalf if they are on leave
  • I always find it difficult remembering how to add a new expense and receipt. It is more long winded and complicated than it needs to be.
  • I regularly have to select specific fields when approving expenses, so it would be useful if I could setup a default template so I don't need to manually change the same fields every time
  • Saved time organising invoices
No expense software is perfect. Webexpenses can be difficult to navigate and tasks as simple as adding a new expense seems harder than it needs to be, but there are good learning materials.
We have automated categories to link to specific cost centres
I wasn't involved in the purchase
I would say SAP Concur is slightly easier to use that Webexpenses

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Webexpenses is great for managing multiple expenses all in one place, and it makes it easy to compartmentalise invoices into specific cost centres. Approving multiple invoices can be time consuming, so it would be great if you could create templates to save you selecting the same fields every single time. Overall it is a good product and does most things we need.

Webexpenses Feature Ratings

Employee Expense Reporting
8
Corporate Card Reconciliation
8
Customizable Approval Policies
7
Financial Document Management
7
Payment Status Tracking
8
Payment Audit Trail
8
Duplicate Bill Detection
Not Rated
Advanced OCR
7
Electronic Funds Transfer
Not Rated