WebPT as good as it gets!

WebPT is our EMR for PT, OT, SLP, and dietitian consultations. We use it in the office, in a satellite office, in the home for Medicare part B, and for virtual therapy. We started using HEP for patients and are now billing RTM codes. We tried insurance verifications, but it very rarely worked; we hired someone to do it. That was the worst product WebPT ever came out with. WebPT billing is the best, the most effective, most efficient, communicative, and has the best staff support. Reach is good to have for NPS and auto emails but has less support. Digital Intake is helpful for us but hard to implement for patients, and response time is very slow.

Not only has WebPT filled the EMR hole that we needed, it continues to adapt as needed: home visits, multiple schedules, integrated data with 20 in outcomes and digital intake, billing system integrations, HEP, and they are continually evolving and listening to members for ideas on how to improve to increase efficiency.

We put locks on for KX modifiers, active POCs, authorization alerts, Direct access alerts, and billing locks to keep our therapists in compliance and minimize mistakes and headaches later. Templates also allow us to add categories and required fields to keep clinicians compliant.