Overall Rating
January 18, 2023

Overall Rating

Todd Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Electronic Benefit Verification
  • Online Scheduling
  • Home Exercise Program
  • Billing Software
  • Analytics

Overall Satisfaction with WebPT

Our company uses WebPT for electronic documentation, scheduling, HEP, Reach program, and marketing purposes. We have been very pleased with the adaptability of the EMR, ease of billing, help with growing the clinic, and analytics.
  • All in one
  • Support
  • Ease of Use
  • Offer Many Different Services
  • Reliability with their EMR (goes down a little too frequently)
  • Improve Productivity
  • Patient Feedback
  • Growth of Company
Allowed us to document, bill, and receive payments along with implementing HEP, Reach, and Focus programs to help us grow
HIPAA, Outcomes, and Encrypted Web Base Platforms
Just being able to use their platforms and track our success based on it. The analytics aspect really helps our therapists understand tracking and productivity

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands.