Overall Satisfaction with Wix
We had been looking for a new platform for our website after Apple discontinued supporting their iWeb application...and then making it impossible to use it with the upgrade to Sierra and it was a frustrating process before we found Wix. We actually didn't decide to use it until we had built three other websites for clients. We are not in the business of building websites, rather we create the content for the sites, but if a client doesn't have an up-to-date site and lacks the budget to go to a full-on designers, this is a good option. Once we got comfortable with the platform we pulled the trigger and re-built the new site. We've been very happy with the decision.
- Ease of use
- Cost and ROI
- Breadth of templates
- It's not very intuitive. Too several hours to figure out where to go and how to do it.
- Customer support is not strong. Takes at least 24 hours to get a reply and that's if you are lucky. And the only support is via email.
- Some of the widgets don't work and you can't get reason why.
- It's a lot easier to add content and maintain the site
- It's additional cost to the way we maintained our old site using iWeb but there were no applications that allowed us to do anything else
- It brought us up quickly to modern web design standards
- WordPress and Squarespace
WordPress is not for the amateur and it has significant security holes that need patching constantly. I have to update it weekly. Wix does the security updates themselves. Squarespace is comparable in cost and ease of use, but there is not as much variety in the templates. Web.com just makes crappy looking sites.