Robust tool, with room for improvement
December 14, 2022

Robust tool, with room for improvement

Daniel King | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

My team builds and maintains large websites for marketing purposes, and we use Wrike to keep track of projects and routine maintenance tasks. Most of our projects are managed waterfall, but we also do some agile work as well. Every employee is responsible for checking Wrike multiple times a day and keeping their assignment tickets updated. As a project manager, I am the one who creates and maintains almost all the assignment tickets.

Pros

  • Giving people many ways to visualize and filter information
  • Customizable input forms
  • Easy export to spreadsheets

Cons

  • We should be able to calculate a project's percentage complete based on completed hours of effort divided by total hours of effort.
  • There are always weird little stability bugs that come and go from week to week.
  • Wrike runs very slowly when you are also in a Google or Zoom meeting.
  • Customizability
  • Many ways to visualize and filter information
  • Ability to add up hours of effort per person per week
  • This tool has freed up several hours per week for each of the managers in our organization
Basecamp was not serving our needs well, which is why we switched to Wrike

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

It works well for scheduling and assigning tasks as part of waterfall or agile style projects. It's generally reliable for coordinating the work of distributed teams. It needs some work in terms of making the hours-of-effort functionality more useful across all the other features of Wrike. Speed and stability could use improvement as well.

Wrike Feature Ratings

Project Management
8.0
Task Management
9
Resource Management
7
Gantt Charts
9
Scheduling
9
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
7
Email integration
7
Mobile Access
8
Timesheet Tracking
7
Budget and Expense Management
7
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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