Custom Success Manager
December 23, 2022
Custom Success Manager
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wrike
I use Wrike almost daily by submitting request(s) to my engineer, design, product, etc. teams in the pursuit of building advertising campaigns for digital publishers.
- Tagging specific teams
- Automatically assigning request timelines
- Notifying you of updates
- Viewing active, previously active, completed, etc. tasks. It's never in chronological order.
- Home screen of active tasks not easily digestible
- I never had a proper training of the platform, but rather had to learn on my own.
- Mostly positive, but a lot of areas of improvement in terms of platform UX
Salesforce has a dashboard per prospect, client, etc. with easily digestible task next steps
Do you think Wrike delivers good value for the price?
Not sure
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Wrike go as expected?
I wasn't involved with the implementation phase
Would you buy Wrike again?
Yes