My Xactly Incent Review
September 17, 2020

My Xactly Incent Review

Mihaela Cojocaru | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly Incent is being used by the Sales Department and Compensation teams. It helps us calculate commission based on the deals closed in Salesforce. it helps launch compensation letter documents to all field sales reps. Xactly Incent helps us build relationships within sales, for the credits to flow (such as in a hierarchy report). It provides information on the attainment of sales reps.
  • Xactly calculates attainment.
  • Xactly calculates commission and payments.
  • Xactly creates compensation plan letters for the sales organization.
  • Interface - it is old and it hasn't changed in years
  • We should have an easier way to launch/approve compensation plans.
  • Xactly makes my day to day work easier.
I do not have access to this information because I am not part of the team that is using sales performance analytics and benchmarking data.
The sales department is using the attainment reports that we provide from analytics to determine the performance of the sales teams.
Xactly is slightly better than the similar Oracle product.
I think Xactly Incent is a very smart system but somehow stuck in the past. The interface could be more modern. On the positive side, it is a system that provides real-time information on credits, commissions, and attainment.