Zoho SalesIQ has provided us with useful information on who visit our site.
May 01, 2021

Zoho SalesIQ has provided us with useful information on who visit our site.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho SalesIQ

Zoho sales IQ is an excellent tool for providing real-time live chat support and sales assistance on the website. When website material is unable to answer all of user's question, live chat provides a solution by listing to their question in real time. We need to learn about our customers behaviors. This function is made very straightforward and easy to execute with sales IQ.
  • A fine match for the company needs and incorporation.
  • Customers visibility on the platform and their behavior.
  • The amount of time spent in a given location.
  • It is extremely simple to use, with numerous manuals and instructions on how to apply every company.
  • The online chat feature is extremely beneficial to us an organization.
  • The reporting capabilities should certainly be enhanced.
  • Data is destroyed when the device fails or you switch to another screen.
  • It was a bit difficult to set up.
  • Chat feature.
  • Customer support.
  • Visitor tracking.
  • I've had some new customers.
  • Excellent at keeping track of visitors.
  • Favorable.

Do you think Zoho SalesIQ delivers good value for the price?

Yes

Are you happy with Zoho SalesIQ's feature set?

Yes

Did Zoho SalesIQ live up to sales and marketing promises?

Yes

Did implementation of Zoho SalesIQ go as expected?

Yes

Would you buy Zoho SalesIQ again?

Yes

Zoho assisted us in logically organizing our contract. It provided us with a cost-effective database to keep track of our contacts. We're working on a solution to the issue of producing leads and taking timely steps to engage them. One of the most significant benefit is that we can communicate with our leads even though we are unavailable at the moment.