Zoho Social Review
November 15, 2021

Zoho Social Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to manage all our social media sites and give us analytical reports. We use it in our marketing department and also in our planning to know what affects our brand the most. It helps us to fast-track our posting to multiple channels all at once. More importantly, Zoho Social gives us beautiful reports which help us with sponsorship, help our marketing team and help us to identify areas of weakness so we can shape up. Zoho Social is simply amazing at its price point.

Pros

  • Social media management
  • Bulk scheduler
  • Custom analytical reports
  • Lead generation

Cons

  • Faster post data
  • Easier log-ins
  • More user-friendly dashboard
  • 2500 new organic Facebook followers in 3 months
  • 800 organic Instagram followers in 3 months
I have used both Hootsuite and Buffer before switching over to Zoho [Social]. Zoho [Social] greatly outclasses these other platforms in my opinion in terms of how user-friendly it is, pricing, and, of course, the results. Hootsuite was just bad and kept pressuring you to upgrade and it did not offer anything more after you did. Buffer was a lot better than Hootsuite and segmented its social media management from its analytics forcing you to pay for both. Zoho [Social] made everything easy.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Obviously, my brand and my employees love Zoho Social. We have tried many others and Zoho Social works best for us. It is easy to understand and even easier to use. The learning curve is not hard and everything is simple.
I have no idea about support because we have never had a need to contact them. For the 2 years we have been using this platform, it has worked for us without fail and technical hiccups. From posting to payments and account details, we have never had a single issue.
Zoho Social is perfect for any business big or small that wants to be on top of its social media game. Social media marketing is a huge part of any business in this day and age and there are so many platforms that you must dedicate time to if you want to grow. Zoho Social helps to manage, post, and analyze all your social media from one dashboard. It's a must-have for any business or brand that is serious about growth.

Zoho Social Feature Ratings

10.0
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Engagement ()
Not Rated
10.0
Lead generation
10
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
10
7.0
Role-based user permissions & privileges
10
Mobile access
4

Comments

More Reviews of Zoho Social

  1. Home
  2. Social Media Management Tools
  3. Zoho Social Reviews
  4. User Review of Zoho Social