A Great Tool for Small Teams!
May 31, 2023

A Great Tool for Small Teams!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is exactly what I need in a social media manager. It allows me to draft posts and schedule ahead of time, cross-post to multiple feeds at once, and monitor performance after the fact! I have tried many other tools to fit my use-case, and this one has served me the best with its intuitive dashboard and easy-to-learn workflow.
  • Drafting, Templating, and Scheduling Posts
  • Monitoring Social Media Feeds and Post Performance
  • Intuitive Design and Easy Workflow
  • More Tools to Craft and Preview Posts
  • More Detailed Performance Reviews
  • Hashtag Recommendations and Monitoring
  • Dramatically increased my engagement
  • Understanding which market segments to target
  • Saved time and energy in maintaining an internet presence

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is a phenomenal tool. The price is affordable for my small team, while the functionality allows me smooth out the energy between peak and lag times. I have used other social media management tools, and found them to be clunky, ineffective, or have too-many bells-and-whistles. Zoho Social achieves a nice balance of functionality and accessibility and it is my go-to.
For my work, I often have to travel internationally. This means that there are large stretches of time that I am away from, or have difficulty accessing and interfacing with, the internet. The drafting, preview, and scheduling tools on Zoho Social allow me to set up content to fill those times that I can't be actively attached to my feed.

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
7
Content planning and scheduling
10
Audience targeting
7
Content optimization
7
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Lead generation
8
Content marketing
8
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
9
Campaign success analytics
8
Competitor analysis
8
Role-based user permissions & privileges
Not Rated
Mobile access
9