123FormBuilder (formerly 123ContactForm)
38 Ratings
SoGoSurvey
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
11 Ratings

123FormBuilder (formerly 123ContactForm)

38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.6 out of 100

Based on 38 reviews and ratings

SoGoSurvey

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Based on 11 reviews and ratings

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.

Read full review

Brad Price | TrustRadius Reviewer
Brad Price
View all 7 answers on this topic

SoGoSurvey

SoGoSurvey is more robust than any other survey software I have used. Comparing it to SurveyMonkey and other similar tools is not possible because it is such a robust tool. Where it falls short is on multi-media management, where a user might want to insert an image, video, gif, etc. into the survey.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 10 answers on this topic

Pros

123FormBuilder (formerly 123ContactForm)

  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation

Read full review

Prasar Sharma | TrustRadius Reviewer
Prasar Sharma
View all 7 answers on this topic

SoGoSurvey

  • We find SoGoSurvey to be very easy to use and simple to set up surveys and forms. I have used other survey software in the past and always struggled with setting up something quickly. SoGoSurvey finally enabled me to do that.
  • I love the Survey Bank. Ready to use survey templates with great set of questions on a range of topics and issues.
  • Rules and Alerts - I like this feature as it sends me a real-time alert based on the rules we have set up in our account.
  • The support team is amazing! Prompt and caring. I have reached out at odd hours and have always received a quick response.

Read full review

Harris Kahn | TrustRadius Reviewer
Harris Kahn
View all 10 answers on this topic

Cons

123FormBuilder (formerly 123ContactForm)

  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.

Read full review

Ann Murray, M. Ed. | TrustRadius Reviewer
Ann Murray, M. Ed.
View all 7 answers on this topic

SoGoSurvey

  • Whilst the ability to embed participant information documents within the survey would be a bonus, this really isn't a problem as the software allows you to hyperlink to Google Docs. etc. very easily.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 10 answers on this topic

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 4 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
Easy to install and quickly explain to others how to use

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I did not encounter any blackout issues

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Support Rating

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
Very neutral, did not have to use support a lot

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Implementation Rating

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Alternatives Considered

123FormBuilder (formerly 123ContactForm)

Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

SoGoSurvey

Qualtrics and Google Forms both are ok but do not have the same functionality as SoGoSurvey, I would not use Google Forms because of serious shortcomings on question types and data analysis and I would prefer to use Sogo over Qualitics for the functionality boost, Qualtrics has a very outdated user interface that is very hard to use and it is extremely expensive. Much more professional than other tools like Gainsight, Google Forms, Qualtrics, and SurveyMonkey, as I have experienced lower response rates with unprofessional-looking surveys.

Read full review

Meraj Faiz | TrustRadius Reviewer
Meraj Faiz
View all 10 answers on this topic

Scalability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites

Read full review

Justin Kofron | TrustRadius Reviewer
Justin Kofron
View all 1 answers on this topic

SoGoSurvey

No score
No answers yet
No answers on this topic

Return on Investment

123FormBuilder (formerly 123ContactForm)

  • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.

Read full review

Brendan Farrugia | TrustRadius Reviewer
Brendan Farrugia
View all 7 answers on this topic

SoGoSurvey

  • Like I said earlier it turned out that I did not need the information I was originally trying to collect so this question is not applicable for me.

Read full review

Genea Barnes | TrustRadius Reviewer
Genea Barnes
View all 10 answers on this topic

Screenshots

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

123FormBuilder (formerly 123ContactForm) Editions & Modules

Edition
BasicFree
Gold$192
Platinum$393
Corporate$79/month4
  1. per Month; or $190 per Year
  2. per Month; or $390 per Year
  3. billed annually
Additional Pricing Details
—

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SoGoSurvey Editions & Modules

—
Additional Pricing Details
—

Add comparison