What users are saying about
23 Ratings
29 Ratings
23 Ratings
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Score 5.8 out of 101
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 4.8 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

Volusion

Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
No photo available

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Volusion
7.6
Product catalog & listings
1ShoppingCart
7.5
Volusion
8.0
Product management
1ShoppingCart
8.0
Volusion
8.0
Bulk product upload
1ShoppingCart
9.0
Volusion
8.0
Branding
1ShoppingCart
7.5
Volusion
7.5
Mobile storefront
1ShoppingCart
9.0
Volusion
7.0
Product variations
1ShoppingCart
9.0
Volusion
9.0
Website integration
1ShoppingCart
7.0
Volusion
7.5
Visual customization
1ShoppingCart
7.0
Volusion
7.0
CMS
1ShoppingCart
7.0
Volusion
6.0

Online Shopping Cart

1ShoppingCart
8.0
Volusion
7.0
Abandoned cart recovery
1ShoppingCart
9.0
Volusion
6.0
Checkout user experience
1ShoppingCart
7.0
Volusion
8.0

Online Payment System

1ShoppingCart
7.5
Volusion
6.5
eCommerce security
1ShoppingCart
7.5
Volusion
6.5

eCommerce Marketing

1ShoppingCart
7.5
Volusion
6.2
Promotions & discounts
1ShoppingCart
8.0
Volusion
7.0
Personalized recommendations
1ShoppingCart
7.5
Volusion
4.5
SEO
1ShoppingCart
7.0
Volusion
7.0

eCommerce Business Management

1ShoppingCart
9.0
Volusion
6.2
Multi-site management
1ShoppingCart
9.0
Volusion
3.0
Order processing
1ShoppingCart
9.0
Volusion
8.0
Inventory management
1ShoppingCart
9.0
Volusion
5.9
Shipping
1ShoppingCart
9.0
Volusion
8.0
Custom functionality
1ShoppingCart
9.0
Volusion
6.0

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
No photo available
  • Volusion has an excellent simple and intuitive administrative area.
  • Volusion stores work great on mobile devices and tablets.
  • Volusion integrates with many third party services like Doba.
  • Volusion makes it easy to accept payments.
No photo available

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • Volusion could offer more free modern responsive themes.
No photo available

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Volusion9.7
Based on 11 answers
Excellent customer service and functionality. Also their high uptime.
Patrice Romzick profile photo

Usability

No score
No answers yet
No answers on this topic
Volusion10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick profile photo

Support

No score
No answers yet
No answers on this topic
Volusion10.0
Based on 1 answer
The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there.

There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
Patrice Romzick profile photo

Implementation

No score
No answers yet
No answers on this topic
Volusion10.0
Based on 2 answers
Do it during your low season, if you have one. Test all functionality before going live. Be sure Volusion has your URL.
Patrice Romzick profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
Volusion blew Miva out of the water. Magento allows for more customization without having to use 'partners' which helps keeps the cost down but requires a great deal more technical knowledge to create and maintain.
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Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Volusion custom programming has now become a great source of revenue for us.
  • Volusion has welcomed us into their "experts" circle, so we've had the opportunity to work with some of their most coveted clientele.
Jose Miguel Vera profile photo

Screenshots

1ShoppingCart

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Volusion

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Volusion Editions & Modules
Volusion
Edition
Mini
$151
Plus
$351
Pro
$751
1. per plan
Additional Pricing Details