What users are saying about

1ShoppingCart

23 Ratings

Volusion

28 Ratings

1ShoppingCart

23 Ratings
Score 5.6 out of 101

Volusion

28 Ratings
Score 6.6 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

If you need an ecommerce, email marketing and affiliate program - it is great to have this all in one solution. Larger businesses with many employees in remote locations may need a different solution. If you do not need ecommerce or affiliate, you can use a lower cost program that costs less. The learning curve is short for a solo entrepreneur with some technical knowledge.
Karen Repoli profile photo

Volusion

For a small business in need of a few more tools than basic platforms, Volusion is a good option. However, if you want infinitely customizable [tools] or to have multiple integrations extracting your orders and products data, then Volusion is quite limited. Additionally, if you lack in-house development teams, Volusion is a good product that is friendly for users who are not necessarily tech-savvy.
Michael Huey profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Volusion
7.6
Product catalog & listings
1ShoppingCart
7.5
Volusion
8.0
Product management
1ShoppingCart
8.0
Volusion
8.0
Bulk product upload
1ShoppingCart
9.0
Volusion
8.0
Branding
1ShoppingCart
7.5
Volusion
7.0
Mobile storefront
1ShoppingCart
9.0
Volusion
7.0
Product variations
1ShoppingCart
9.0
Volusion
9.0
Website integration
1ShoppingCart
7.0
Volusion
8.0
Visual customization
1ShoppingCart
7.0
Volusion
7.0
CMS
1ShoppingCart
7.0
Volusion
6.0

Online Shopping Cart

1ShoppingCart
8.0
Volusion
6.0
Abandoned cart recovery
1ShoppingCart
9.0
Volusion
4.0
Checkout user experience
1ShoppingCart
7.0
Volusion
8.0

Online Payment System

1ShoppingCart
7.5
Volusion
9.0
eCommerce security
1ShoppingCart
7.5
Volusion
9.0

eCommerce Marketing

1ShoppingCart
7.5
Volusion
7.0
Promotions & discounts
1ShoppingCart
8.0
Volusion
8.0
Personalized recommendations
1ShoppingCart
7.5
Volusion
6.0
SEO
1ShoppingCart
7.0
Volusion
7.0

eCommerce Business Management

1ShoppingCart
9.0
Volusion
8.0
Multi-site management
1ShoppingCart
9.0
Volusion
3.0
Order processing
1ShoppingCart
9.0
Volusion
10.0
Inventory management
1ShoppingCart
9.0
Volusion
10.0
Shipping
1ShoppingCart
9.0
Volusion
10.0
Custom functionality
1ShoppingCart
9.0
Volusion
7.0

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Ryan Forrest profile photo

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • The html markup is extremely out-dated.
  • Some level of layout customization on the product page would be nice.
  • Due to their outdated html markup, responsive websites are a hack-job.
Cameron Renfro profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Volusion9.7
Based on 11 answers
I don't see us switching to another shopping cart software any time in the near future. I keep saying it, but cost and features win our business. Volusion continues to deliver the marketing features I need, and while I think their development team, troubleshooting team, and live chat operators could use some work, and I need the software to be more timely overall, we get what we pay for.
Shayna Bane profile photo

Usability

No score
No answers yet
No answers on this topic
Volusion10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick profile photo

Support

No score
No answers yet
No answers on this topic
Volusion10.0
Based on 1 answer
The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there.

There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
Patrice Romzick profile photo

Implementation

No score
No answers yet
No answers on this topic
Volusion10.0
Based on 2 answers
Do it during your low season, if you have one. Test all functionality before going live. Be sure Volusion has your URL.
Patrice Romzick profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
We use Yahoo for our wholesale division and I found it to be very difficult to use and their customer support was terrible.In comparison, we selected Volusion for our retail web store because it was much more intuitive, gave us more design options and the customer support was great.
No photo available

Return on Investment

  • Increased employee efficiency
  • Integration of shopping cart in website
  • Better customer service
  • Improved brand visiability
Karen Repoli profile photo
  • Initial set up costs were recouped within first year of sales.
  • Gave company a second income stream from inventory already in our warehouse.
  • Allowed us to "test the waters" for a retail site without a huge upfront investment.
No photo available

Screenshots

1ShoppingCart

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

Volusion

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Volusion Editions & Modules
Volusion
Edition
Mini
$151
Plus
$351
Pro
$751
1. per plan
Additional Pricing Details