What users are saying about
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222 Ratings
5 Ratings
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Score 9 out of 101

Ascentis

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222 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Ascentis
6.3
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Ascentis
6.3
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Ascentis
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Ascentis
6.5
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Ascentis
6.1
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Ascentis
6.2

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
5.9
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
6.1
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
6.1
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
6.2
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
6.1
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis
5.2
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Ascentis

Human Resource Management

EchoSpan 360-Degree Feedback Tool
Ascentis
7.1
Employee demographic data
EchoSpan 360-Degree Feedback Tool
Ascentis
8.0
Employment history
EchoSpan 360-Degree Feedback Tool
Ascentis
7.8
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
Ascentis
7.2
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
Ascentis
6.8
Organizational charting
EchoSpan 360-Degree Feedback Tool
Ascentis
5.9
Organization and location management
EchoSpan 360-Degree Feedback Tool
Ascentis
7.2
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
Ascentis
6.9

Payroll Management

EchoSpan 360-Degree Feedback Tool
Ascentis
7.5
Pay calculation
EchoSpan 360-Degree Feedback Tool
Ascentis
8.1
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
Ascentis
7.4
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
Ascentis
6.9
Direct deposit files
EchoSpan 360-Degree Feedback Tool
Ascentis
8.5
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
Ascentis
7.4
Reimbursement management
EchoSpan 360-Degree Feedback Tool
Ascentis
6.4

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
Ascentis
7.5
Approval workflow
EchoSpan 360-Degree Feedback Tool
Ascentis
7.5
Balance details
EchoSpan 360-Degree Feedback Tool
Ascentis
7.5
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
Ascentis
7.6

Employee Self Service

EchoSpan 360-Degree Feedback Tool
Ascentis
7.6
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
Ascentis
8.0
Update personal information
EchoSpan 360-Degree Feedback Tool
Ascentis
8.3
View company policy documentation
EchoSpan 360-Degree Feedback Tool
Ascentis
7.4
Employee recognition
EchoSpan 360-Degree Feedback Tool
Ascentis
6.9
View job history
EchoSpan 360-Degree Feedback Tool
Ascentis
7.2

Asset Management

EchoSpan 360-Degree Feedback Tool
Ascentis
6.3
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
Ascentis
6.3

HR Reporting

EchoSpan 360-Degree Feedback Tool
Ascentis
6.2
Report builder
EchoSpan 360-Degree Feedback Tool
Ascentis
6.6
Pre-built reports
EchoSpan 360-Degree Feedback Tool
Ascentis
6.5
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
Ascentis
5.6

Onboarding

EchoSpan 360-Degree Feedback Tool
Ascentis
6.9
New hire portal
EchoSpan 360-Degree Feedback Tool
Ascentis
7.2
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
Ascentis
6.6

Succession Planning

EchoSpan 360-Degree Feedback Tool
Ascentis
5.4
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
Ascentis
5.1
Candidate ranking
EchoSpan 360-Degree Feedback Tool
Ascentis
5.4
Candidate search
EchoSpan 360-Degree Feedback Tool
Ascentis
6.1
Candidate development
EchoSpan 360-Degree Feedback Tool
Ascentis
5.1

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
Ascentis
6.9
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
Ascentis
7.2
Company Website Posting
EchoSpan 360-Degree Feedback Tool
Ascentis
7.5
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
Ascentis
6.8
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
Ascentis
6.8
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
Ascentis
6.0
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
Ascentis
7.3
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
Ascentis
6.6

Pros

EchoSpan 360-Degree Feedback Tool

  • Interpersonal relationship
  • Team Building
  • Acknowledgement of weaknesses
No photo available

Ascentis

  • The reporting capability and customization is of great use.
  • The system is very user-friendly and doesn't require users to know and understand coding.
  • The cloud availability is great for technology companies who don't necessarily conduct all of their business in one location. It allows flexibility with staffing and telecommuting for HR professionals.
Dawn Haag-Hatterer, JD profile photo

Cons

EchoSpan 360-Degree Feedback Tool

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo

Ascentis

  • The organizational structure of Ascentis and segregated nature of the system and system support can be confusing. For example, if I need assistance with onboarding an employee it is not often clear who I should contact for assistance. The company seems to be divided by Ascentis HR, Ascentis Payroll, Ascentis TimeKeeping, and Ascentis Recruiting, It would be nice to have one point of contact for customer support for the entire Ascentis system rather than having multiple points of contact that are often changing.
  • I attending the Ascentis User Conference in 2013 during which we were told that Ascentis HR would be transitioning to a new platform in early 2014. Since that conference, I have received no communication from Ascentis as to the status of the transition and we are still on the Remote Desktop platform.
  • During the User Conference 2013 there was no one from Ascentis that was familiar with the Onboarding side of Ascentis. I got the impression that we were one of very few customers utilizing the onboarding feature and the Ascentis staff was not aware of the features and were unable to answer any questions. In fact, I felt like I was answering their questions rather than them answering mine.
  • Would love to see the system be more flexible for international use. The system does not allow international contact information to be entered and does not allow for selection of any country locations other than US and Canada. We have had to work around these limitations.
  • The Attendance tracking is somewhat limited in that it does not allow for a policy which awards PTO in lump sums at multiple intervals throughout the year. It allows a policy where a flat amount is awarded once a year or where the PTO is accrued on a regular basis only.
Kelly C. Neill, SPHR profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo

Ascentis

Ascentis 5.7
Based on 9 answers
Our company was acquired and the decision was made not to renew Ascentis.
Michelle Henderson profile photo

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 7.0
Based on 8 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo

Ascentis

Ascentis 8.0
Based on 1 answer
No answer on this topic is available.

Support

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 7.2
Based on 104 answers
With most issues, Ascentis support is very responsive and helpful, however when the issue is one that requires technical review and/or support, there is rarely any follow-up or response. The issues with the electronic transmittal of benefit information to carriers was one that after 1.5 years has yet to be resolved and follow-up from Ascentis on the status has been minimal. I have only receive information after repeated complaints were filed and escalated to top management.
Kelly C. Neill, SPHR profile photo

In-Person Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Online Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Implementation

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.3
Based on 4 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
No photo available

Ascentis

We like the Ascentis annual subscription model and customer service. We've had ADP in the past which had horrible customer service and high monthly fees.
Karen Sinette, PHR, SHRM-CP profile photo

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Self Awareness
  • Better hiring processes
No photo available

Ascentis

  • It has allowed employees to update data on their own with less traffic coming to HR and Payroll.
  • It has provided a location for all HR and company documents for employees to access.
  • It has given our employees a platform that has the look and feel of our company branding.
Karen Sinette, PHR, SHRM-CP profile photo

Screenshots

Ascentis

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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