8x8 Contact Center vs. Conduit Global CX100
8x8 Contact Center vs. Conduit Global CX100
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
CX100 | N/A | Conduit Global headquartered in New York offers CX100, a contact center solution combining IVR, outbound dialer, workforce optimization, and call center analytics for optimization. | N/A |
8x8 Contact Center | Conduit Global CX100 | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Conduit Global CX100 | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Conduit Global CX100 | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Conduit Global CX100 | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.8 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Conduit Global CX100 | |
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Likelihood to Recommend | 8x8, Inc. | Conduit Global No answers on this topic |
Pros | 8x8, Inc. | Conduit Global No answers on this topic |
Cons | 8x8, Inc. | Conduit Global No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Conduit Global No answers on this topic |
Usability | 8x8, Inc. | Conduit Global No answers on this topic |
Reliability and Availability | 8x8, Inc. | Conduit Global No answers on this topic |
Performance | 8x8, Inc. | Conduit Global No answers on this topic |
Support Rating | 8x8, Inc. | Conduit Global No answers on this topic |
In-Person Training | 8x8, Inc. | Conduit Global No answers on this topic |
Online Training | 8x8, Inc. | Conduit Global No answers on this topic |
Implementation Rating | 8x8, Inc. | Conduit Global No answers on this topic |
Alternatives Considered | 8x8, Inc. | Conduit Global No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Conduit Global No answers on this topic |
Scalability | 8x8, Inc. | Conduit Global No answers on this topic |
Return on Investment | 8x8, Inc. | Conduit Global No answers on this topic |
ScreenShots |