8x8 Contact Center vs. Newbridge Telecom Solutions
8x8 Contact Center vs. Newbridge Telecom Solutions
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Newbridge Telecom Solutions | N/A | Newbridge Telecom Solutions is a call center software offering from Newbridge Telecom Solutions. | N/A |
8x8 Contact Center | Newbridge Telecom Solutions | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Newbridge Telecom Solutions | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Newbridge Telecom Solutions | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Newbridge Telecom Solutions | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.8 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Newbridge Telecom Solutions | |
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Likelihood to Recommend | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Pros | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Cons | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Usability | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Reliability and Availability | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Performance | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Support Rating | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
In-Person Training | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Online Training | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Implementation Rating | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Alternatives Considered | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Scalability | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
Return on Investment | 8x8, Inc. | Newbridge Telecom Solutions No answers on this topic |
ScreenShots |