What users are saying about
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64 Ratings
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Top Rated
61 Ratings

8x8 Virtual Office

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64 Ratings
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Score 7.2 out of 101

UberConference

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Top Rated
61 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

8x8 Virtual Office

This is great for small to medium businesses, giving you more freedom to be where you need to be and not always glued to the office. Larger companies can benefit from the fact that they can have multiple office locations all tied to the same system. Businesses that need a more personal touch may not need all the features that the Virtual Office provides.
Robbie Mancl profile photo

UberConference

Business communications, sales demos, customer training. We've found UberConference to be very easy to use and friendly for our non-technical customers.
No photo available

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office
8.0
UberConference
8.9
Hosted PBX
8x8 Virtual Office
8.4
UberConference
9.4
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office
8.9
UberConference
9.1
User templates
8x8 Virtual Office
6.5
UberConference
8.6
Call reports
8x8 Virtual Office
7.7
UberConference
8.6
Directory of employee names
8x8 Virtual Office
8.6
UberConference
8.6

Call Management

8x8 Virtual Office
8.6
UberConference
9.3
Answering rules
8x8 Virtual Office
8.7
UberConference
9.2
Call recording
8x8 Virtual Office
8.8
UberConference
9.1
Call park
8x8 Virtual Office
8.2
UberConference
9.7
Call screening
8x8 Virtual Office
8.5
UberConference
9.4
Message alerts
8x8 Virtual Office
8.9
UberConference
9.0

VoIP system collaboration

8x8 Virtual Office
7.8
UberConference
8.8
Video conferencing
8x8 Virtual Office
7.5
UberConference
8.5
Audio conferencing
8x8 Virtual Office
8.1
UberConference
9.1

Mobile apps

8x8 Virtual Office
7.5
UberConference
8.9
Mobile app for iOS
8x8 Virtual Office
7.5
UberConference
8.8
Mobile app for Android
8x8 Virtual Office
7.6
UberConference
9.0

Pros

8x8 Virtual Office

  • Allows for anywhere/anytime call and text
  • Allows employees to keep personal phones but have a separate business phone number
  • Store our client calls for QA purposes
No photo available

UberConference

  • Light Footprint - most appealing to us about Uberconference was that it did not require any users/participants/attendees to download anything. It's a very refreshing approach honestly, and opened the door at some organizations where downloads weren't allowed. Just more convenient for our customers and prospects.
  • Great UI - Uberconference also had a simple and clean UI, and those we met with would often remark on that fact. There was only one UI snag that we would run into where occasionally (not often) weren't aware that they needed to join the audio one way or another.
  • Inexpensive - when we first started Uberconference was the least expensive and also offered month-to-month subscriptions.
TJ Ruff profile photo

Cons

8x8 Virtual Office

  • Doesn't always work, meaning we have had several downtime issues
  • Calls were erased or not being stored for a period of time
No photo available

UberConference

  • A different waiting song
  • The ease of creating a unique URL
  • Use for webinars like goto meeting
No photo available

Likelihood to Renew

8x8 Virtual Office

8x8 Virtual Office 5.1
Based on 2 answers
Based on their poor customer service and lack of warranty replacement, I would not recommend or use 8x8.
Raymond Goins profile photo

UberConference

No score
No answers yet
No answers on this topic

Usability

8x8 Virtual Office

No score
No answers yet
No answers on this topic

UberConference

UberConference 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin profile photo

Alternatives Considered

8x8 Virtual Office

More powerful and flexible than Comcast VOIP, for less money and with fax capabilities.
Aaron Kendal profile photo

UberConference

Zoom is great for one on one communication and screen sharing, so we often use it for those purposes instead of UberConference. However we always choose UberConference over Google Hangouts, since we've had issues in the past with poor audio and video quality. UberConference does well with both of those for group calls.
No photo available

Return on Investment

8x8 Virtual Office

  • The 8x8 solution was purchased before the company was up and running and we would have had a much different experience if we deployed it later
  • The cost savings of not having to procure our employees phones is a great ROI
No photo available

UberConference

  • The biggest advantage of UberConference has been capturing detailed client requirements for proposals. Often, our clients tell us how happy they are with how well we listened. We [attribute] that to UberConference.
  • The second biggest advantage of UberConference is in capturing client requirements which we do during remote design charrettes.
  • The third, in conjunction with transcription software or transcriptionists, is to quickly get back the details in writing of an important call. One where design decisions or business decisions were made, where definitions were given, or where strategic options were discussed. there is so much meat in those conversations – it feels great to have a service that can capture all of it so that bad memory or clerical errors don't let you miss anything that's important.
Mike Wittenstein profile photo

Pricing Details

8x8 Virtual Office

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UberConference

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison