What users are saying about

8x8 Virtual Office

Top Rated
33 Ratings

UberConference

Top Rated
43 Ratings

8x8 Virtual Office

Top Rated
33 Ratings
Score 7.6 out of 101

UberConference

Top Rated
43 Ratings
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office

We were using another VoIP service before and we constantly have to restart meetings due to sound quality. After 2 hours of conferences, the sound would completely go out and you couldn't understand anyone.

After switching over to 8x8, that never happens. 4-5 hour calls are now bearable.
No photo available

UberConference

Business communications, sales demos, customer training. We've found UberConference to be very easy to use and friendly for our non-technical customers.
No photo available

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office
8.7
UberConference
8.4
Hosted PBX
8x8 Virtual Office
9.8
UberConference
9.4
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office
9.1
UberConference
8.6
User templates
8x8 Virtual Office
9.1
UberConference
7.9
Call reports
8x8 Virtual Office
8.2
UberConference
8.3
Directory of employee names
8x8 Virtual Office
7.6
UberConference
7.9

Call Management

8x8 Virtual Office
8.8
UberConference
8.5
Answering rules
8x8 Virtual Office
9.4
UberConference
7.8
Call recording
8x8 Virtual Office
9.3
UberConference
8.8
Call park
8x8 Virtual Office
9.4
UberConference
9.0
Call screening
8x8 Virtual Office
6.9
UberConference
8.6
Message alerts
8x8 Virtual Office
8.9
UberConference
8.5

VoIP system collaboration

8x8 Virtual Office
8.0
UberConference
8.5
Video conferencing
8x8 Virtual Office
7.9
UberConference
8.1
Audio conferencing
8x8 Virtual Office
8.2
UberConference
8.9

Mobile apps

8x8 Virtual Office
8.5
UberConference
8.4
Mobile app for iOS
8x8 Virtual Office
8.8
UberConference
8.2
Mobile app for Android
8x8 Virtual Office
8.2
UberConference
8.6

Pros

  • Conferencing is less laggy
  • Sound quality is improved
  • Call bandwidth is fantastic.
No photo available
  • Light Footprint - most appealing to us about Uberconference was that it did not require any users/participants/attendees to download anything. It's a very refreshing approach honestly, and opened the door at some organizations where downloads weren't allowed. Just more convenient for our customers and prospects.
  • Great UI - Uberconference also had a simple and clean UI, and those we met with would often remark on that fact. There was only one UI snag that we would run into where occasionally (not often) weren't aware that they needed to join the audio one way or another.
  • Inexpensive - when we first started Uberconference was the least expensive and also offered month-to-month subscriptions.
TJ Ruff profile photo

Cons

  • Screen sharing is not an asset and leaves lots to be desired.
  • Audio quality suffers in a meeting when connected via computer.
Ashish Shah profile photo
  • I haven't come across anything major I'd like changed.
No photo available

Likelihood to Renew

8x8 Virtual Office5.1
Based on 2 answers
Based on their poor customer service and lack of warranty replacement, I would not recommend or use 8x8.
Raymond Goins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

GFI Faxmaker/Mail Essentials 14 is more reliable and has better customer support than using the Cisco SPA-122 and Cisco SPA-8000 devices with 8x8, when you send out 200-500 faxes daily. 8x8 costs significantly less than GFI Faxmaker/Mail Essentials 14
Raymond Goins profile photo
Much better for web conferencing.
Erick McKesson, MBA, PMP profile photo

Return on Investment

  • It's been great. No headache at all.
No photo available
  • It allows us to easily set up conference calls with our clients. We look professional as we don't have a PIN.
  • Although its an additional tool we have to pay for, I think it's worth it because most team members use it daily.
  • It replaces the need to have a company cell phone, saving the business money.
Casey Boyles profile photo

Pricing Details

8x8 Virtual Office

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UberConference

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details