What users are saying about
3 Ratings
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Score 8.8 out of 101
24 Ratings
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Score 9 out of 101

Likelihood to Recommend

Able2Extract Professional

Simple conversions from Acrobat PDF docs that have been created by Word, Excel, etc., probably do not need this program. But if you are ever faced with anything more than simple, straightforward conversions, this program is definitely worth it and will save hours of work. I have not found anything else that even comes close.
Pamela Harris profile photo

IT Glue

Without the search functionality, we will not be recommending this software/service. I am hopeful that ITG will respond to what seems like a pretty simple request, otherwise we will start the tedious process of looking for another documentation system.
Wil Buchanan profile photo

Pros

Able2Extract Professional

  • Creates editable spreadsheets from Excel documents that have been scanned.
  • Allows certain segments of documents to be selected for editing.
  • Allows bulk conversion.
Pamela Harris profile photo

IT Glue

  • Passwords - Generating a new password , saving passwords, and the option to copy to clip board without diving all the way into the password profile. The option to also save information related to that specific login such as account #, rep names, etc.
  • Documents - You can create folders to save grouped documents into. For example, we have employee workbooks, departmental documents, quarterly forms, etc
  • Sync- IT Glue syncs with ConnectWise Manage which is a great tool for keeping all our configurations together.
Alissa Levanway profile photo

Cons

Able2Extract Professional

  • It's a little challenging to edit the row breaks.
  • Sometimes selecting all the pages in a document is cumbersome. "Select all" with custom conversion does not always choose all pages.
Pamela Harris profile photo

IT Glue

  • Communication/roadmapping on their support enhancement forums has been lacking.
  • At this time, it appears that key words in flexible assets are not as searchable as they should be. More search functionality in general for existing documentation would be good.
Ian Hansen profile photo

Usability

Able2Extract Professional

No score
No answers yet
No answers on this topic

IT Glue

IT Glue 8.5
Based on 4 answers
Super easy and fun to use. There are very few clicks from finding information that may be beneficial to your needs. I have never experienced any technical issues with IT Glue. There is also great support if you need help and there are support articles to help you get started.
Leonard Johnson profile photo

Performance

Able2Extract Professional

No score
No answers yet
No answers on this topic

IT Glue

IT Glue 9.0
Based on 4 answers
I love using IT Glue. It gives me a lot of information that would normally take me a lot more time to find. I find creating knowledge base articles and updating passwords easy to do. If I'm on the phone with a client then IT Glue is all I need to help satisfy their needs.
Leonard Johnson profile photo

Alternatives Considered

Able2Extract Professional

None, except for conversions in Acrobat.
Pamela Harris profile photo

IT Glue

SharePoint requires specialized training, Confluence isn't MSP-specific, and ITBoost is new and not yet proven. IT Glue's integration with the rest of our toolset was what sold it for us.
Jennifer Henney profile photo

Return on Investment

Able2Extract Professional

  • I save hours of work when dealing with client information. It takes only a few documents for me to recover the cost of this software in time saved.
Pamela Harris profile photo

IT Glue

  • Solves our client's needs in a timely manner.
  • Reduces the amount of money we spend on IT software.
  • Very user-friendly. Creating knowledge base articles has never been this easy.
Leonard Johnson profile photo

Pricing Details

Able2Extract Professional

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Able2Extract Professional Editions & Modules

Able2Extract Professional
Additional Pricing Details
Lifetime license: $149.95 / 30-Day Subscription: $34.95 / Volume licensing available: Contact us

IT Glue

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$495

IT Glue Editions & Modules

IT Glue
Edition
Basic
$191
Select
$291
Enterprise
$391
1. per user
Additional Pricing Details

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