What users are saying about

Able2Extract Professional

3 Ratings
Score 8.8 out of 101

IT Glue

16 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

Able2Extract Professional

Simple conversions from Acrobat PDF docs that have been created by Word, Excel, etc., probably do not need this program. But if you are ever faced with anything more than simple, straightforward conversions, this program is definitely worth it and will save hours of work. I have not found anything else that even comes close.
Pamela Harris profile photo

IT Glue

Without the search functionality, we will not be recommending this software/service. I am hopeful that ITG will respond to what seems like a pretty simple request, otherwise we will start the tedious process of looking for another documentation system.
Wil Buchanan profile photo

Pros

  • Creates editable spreadsheets from Excel documents that have been scanned.
  • Allows certain segments of documents to be selected for editing.
  • Allows bulk conversion.
Pamela Harris profile photo
  • Excellent visibility
  • Easy to see if we have fully documented a client network
  • Able to share client documentation with client in a secure fashion
Wil Buchanan profile photo

Cons

  • It's a little challenging to edit the row breaks.
  • Sometimes selecting all the pages in a document is cumbersome. "Select all" with custom conversion does not always choose all pages.
Pamela Harris profile photo
  • So far we have enjoyed the functionality of ITG with one exception:
  • The search feature is severely lacking. We have thousands of articles in this knowledge base but the search window is about 1" wide and only shows the first few words of each article. Within our system, those first few words are often the same "SYSTEMS: How-To...". If we are searching for a system, we will have no alternative but to manually try to find this document by browsing through folders within ITG.
  • Unfortunately ITG has not responded to a flurry of enhancement requests around this feature, that go back quite a while.
  • The functionality that would make this a killer app for us would be a dedicated search page that displayed results like a Google search page.
  • Ability to export all client documentation if the client moves to another provider.
Wil Buchanan profile photo

Alternatives Considered

None, except for conversions in Acrobat.
Pamela Harris profile photo
ITG was created specifically for IT providers and had the integrations that we need for our PSA tool. Confluence is an amazing platform and may end up being our next move
Wil Buchanan profile photo

Return on Investment

  • I save hours of work when dealing with client information. It takes only a few documents for me to recover the cost of this software in time saved.
Pamela Harris profile photo
  • Positive - Standardized documentation process
  • Negative - we often cannot find documents that would save our technicians and customers time.
Wil Buchanan profile photo

Pricing Details

Able2Extract Professional

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Able2Extract Professional Editions & Modules
Able2Extract Professional
Additional Pricing Details
Lifetime license: $149.95 / 30-Day Subscription: $34.95 / Volume licensing available: Contact us

IT Glue

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$495
IT Glue Editions & Modules
IT Glue
Edition
Basic
$191
Select
$291
Enterprise
$391
1. per user
Additional Pricing Details