What users are saying about
39 Ratings
33 Ratings
39 Ratings
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Score 8.7 out of 100
33 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Accelo ranks higher in 1 feature set: Professional Services Automation
  • ActiveCollab ranks higher in 1 feature set: Project Management

Project Management

7.6

Accelo

76%
8.0

ActiveCollab

80%
ActiveCollab ranks higher in 9/14 features

Task Management

9.2
92%
6 Ratings
8.4
84%
10 Ratings

Resource Management

8.0
80%
4 Ratings
7.0
70%
7 Ratings

Gantt Charts

8.0
80%
2 Ratings
8.8
88%
6 Ratings

Scheduling

6.6
66%
6 Ratings
6.3
63%
10 Ratings

Workflow Automation

7.5
75%
5 Ratings
7.0
70%
1 Rating

Team Collaboration

6.7
67%
5 Ratings
7.2
72%
11 Ratings

Support for Agile Methodology

7.9
79%
4 Ratings
8.9
89%
6 Ratings

Support for Waterfall Methodology

4.8
48%
2 Ratings
7.0
70%
1 Rating

Email integration

7.2
72%
6 Ratings
8.4
84%
8 Ratings

Mobile Access

7.9
79%
5 Ratings
9.8
98%
8 Ratings

Timesheet Tracking

9.2
92%
5 Ratings
9.9
99%
8 Ratings

Change request and Case Management

7.5
75%
4 Ratings
8.8
88%
7 Ratings

Budget and Expense Management

8.6
86%
6 Ratings
5.9
59%
6 Ratings

Document Management

N/A
0 Ratings
8.1
81%
7 Ratings

Professional Services Automation

7.8

Accelo

78%
7.5

ActiveCollab

75%
Accelo ranks higher in 2/4 features

Quotes/estimates

7.6
76%
5 Ratings
6.9
69%
7 Ratings

Invoicing

8.6
86%
4 Ratings
6.9
69%
6 Ratings

Project & financial reporting

8.1
81%
5 Ratings
8.4
84%
6 Ratings

Integration with accounting software

7.0
70%
4 Ratings
7.9
79%
4 Ratings

Attribute Ratings

  • Accelo is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

Accelo

88%
8 Ratings
7.4

ActiveCollab

74%
11 Ratings

Likelihood to Renew

9.0

Accelo

90%
1 Rating

ActiveCollab

N/A
0 Ratings

Usability

7.0

Accelo

70%
1 Rating

ActiveCollab

N/A
0 Ratings

Performance

10.0

Accelo

100%
2 Ratings

ActiveCollab

N/A
0 Ratings

Support Rating

7.6

Accelo

76%
5 Ratings
7.1

ActiveCollab

71%
6 Ratings

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty | TrustRadius Reviewer

Cons

Accelo

  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
Johnson Martins | TrustRadius Reviewer

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross | TrustRadius Reviewer

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$24 per month per user

Accelo Editions & Modules

Edition
Plus24.001
Premium39.001
  1. per month per user / per product
Additional Pricing Details
Accelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25

Starting Price

$7 per member/per month

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$999.001
  1. license
SaaS Edition
ActiveCollab Project Management$7.001
  1. per member/per month
Additional Pricing Details

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

ActiveCollab

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.6
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

ActiveCollab

ActiveCollab 7.1
Based on 6 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller | TrustRadius Reviewer

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman | TrustRadius Reviewer

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri | TrustRadius Reviewer

Return on Investment

Accelo

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout | TrustRadius Reviewer

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner | TrustRadius Reviewer

Screenshots

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