What users are saying about
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Top Rated
1214 Ratings
55 Ratings
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Score 7.7 out of 100

Confluence

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Top Rated
1214 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Confluence

If you're looking for a wiki solution that is either internal or shared with trusted parties, Confluence is well designed as an enterprise-level product for that project. It shines best as a company wiki and document collaboration tool - allowing multiple users to edit a page in real-time at the same time (similar to Google Docs). Permissions can be set at the page level or space level to further enhance a user's ability to find content relevant to them.
Brandon Patton | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Acquia Digital Experience Platform
Confluence
7.5
Task Management
Acquia Digital Experience Platform
Confluence
7.7
Gantt Charts
Acquia Digital Experience Platform
Confluence
7.9
Scheduling
Acquia Digital Experience Platform
Confluence
7.2
Workflow Automation
Acquia Digital Experience Platform
Confluence
7.7
Mobile Access
Acquia Digital Experience Platform
Confluence
6.8
Search
Acquia Digital Experience Platform
Confluence
7.7
Visual planning tools
Acquia Digital Experience Platform
Confluence
7.8

Communication

Acquia Digital Experience Platform
Confluence
8.0
Chat
Acquia Digital Experience Platform
Confluence
6.4
Notifications
Acquia Digital Experience Platform
Confluence
8.9
Discussions
Acquia Digital Experience Platform
Confluence
8.1
Surveys
Acquia Digital Experience Platform
Confluence
7.0
Internal knowledgebase
Acquia Digital Experience Platform
Confluence
9.0
Integrates with GoToMeeting
Acquia Digital Experience Platform
Confluence
6.0
Integrates with Gmail and Google Hangouts
Acquia Digital Experience Platform
Confluence
9.3
Integrates with Outlook
Acquia Digital Experience Platform
Confluence
9.6

File Sharing & Management

Acquia Digital Experience Platform
Confluence
8.1
Versioning
Acquia Digital Experience Platform
Confluence
8.7
Video files
Acquia Digital Experience Platform
Confluence
7.6
Audio files
Acquia Digital Experience Platform
Confluence
7.7
Document collaboration
Acquia Digital Experience Platform
Confluence
8.7
Access control
Acquia Digital Experience Platform
Confluence
8.8
Advanced security features
Acquia Digital Experience Platform
Confluence
8.3
Integrates with Google Drive
Acquia Digital Experience Platform
Confluence
7.9
Device sync
Acquia Digital Experience Platform
Confluence
7.4

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Confluence

  • It has replaced Word Documents, MS Project and Excel for us. We now document our test strategies, requirements, checklists, actions and help guides in single tool.
  • It has an amazing integration with a lot of tools like lucid charts, Jira so that you can easily enhance your documentation showing artefacts from other software so all information is available in one place.
  • Parallel documentation by multiple users and reviews as we carry on documentation
  • Task management and workflow management features here are amazing
  • All Jira dashboards are available on confluence allowing documentation to be supported by actual tasks
  • The documentation formatting features available in confluence will not make you miss word or excel.
  • Single sign on means one less password to remember
  • Available on Mobile. Drag and Drop feature and integrated to your favorite calendars
  • Use templates to auto create pages, group them in spaces, create a hierarchy of documentation, link them to each other, create common section so no duplication whatso ever
Sachin Gulmadagkar | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Performance

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.4
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.1
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Confluence

Nothing that I've used has matched [Atlassian] Confluence, however I've seen a ton of advertisements for ClickUp across the country this year and I think they might be a serious competitor. BUT I hear [Atlassian] Confluence mentioned on NPR quite often.
Anonymous | TrustRadius Reviewer

Scalability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Confluence

  • It's affordable and fits well in all organizations allowing them to grow their workflow easily.
  • Helps us create dedicated work spaces giving our staff comfort and proper environment to work on assigned tasks and projects
  • We have been able to consolidate different individual's knowledge into one central area
Binoy Shah | TrustRadius Reviewer

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Digital Experience Platform Editions & Modules

Additional Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
8.2
Confluence
8.5

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Confluence
9.5

Usability

Acquia Digital Experience Platform
Confluence
8.5

Reliability and Availability

Acquia Digital Experience Platform
Confluence
9.0

Performance

Acquia Digital Experience Platform
Confluence
8.4

Support Rating

Acquia Digital Experience Platform
Confluence
8.1

Implementation Rating

Acquia Digital Experience Platform
Confluence
8.0

Scalability

Acquia Digital Experience Platform
Confluence
8.0

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